The Difficult Service-to-Product Transition.
Paul Boag plays the clown a bit in his podcast, but his analysis of the success and, ultimately, failure of Headscape’s product Get Signoff realistically analyzes the inherent difficulties in maintaining products in a service-oriented atmosphere. Secretly, every service company dreams of one day releasing a product of its own. After solving problems for others for years, it’s a tempting proposition that seems well within reach.
In a related note from a few weeks ago, Jason Cohen shines a spotlight on the pitfalls of consulting and product development.